March 1, 2018 by Legacy Security Services, Inc.
Novi, MI., March 1, 2018 – Legacy Security Services is pleased to announce the promotion of Michael Bowens to the position of Midwest Operations Manager. In this new position Mike will be responsible for the management of our central station employee team in Novi, Michigan to meet response time, customer quality assurance, employee turnover and efficiency standards goals set by the company.
Further, Mike will be onsite to assist executive and technical management as we complete the expansion of the Michigan operations. The plan includes more than doubling our current square footage, increasing operator seats in Michigan from 8 operator workstations to 25 and to bring in an equal amount of physical and telecommunications technology as we have in Greenville.
“In the many years Mike has been with us he has continuously demonstrated his ability to take on new challenges, keep work commitments, (even when long hours are necessary) and has been a key and consistent anchor in the central station during essentially the entire life of Legacy,” said Jeffrey Few, Managing Member of Legacy. “We are very excited to welcome Mike to the state of Michigan and to this position”
